Refund & Cancellation Policy
Website: onefightmore.in · Last Updated: 30 August 2026
This Refund & Cancellation Policy (“Policy”) applies to all purchases made through OneFightMore (“OneFightMore”, “OFM”, “we”, “us”, or “our”), including premium plans, OFM Pro, courses, subscriptions, digital products, paid features and other paid services.
By completing a purchase on OneFightMore, you confirm that you have read, understood and accepted this Policy.
1. No-Refund Policy
All purchases made on OneFightMore are final and non-refundable once the payment has been successfully completed and the purchased product, plan, course, subscription or feature has been activated or made available to the user's account.
OneFightMore does not provide refunds for reasons including, but not limited to:
- Change of mind after purchase.
- No longer wanting to use the Service.
- Failure to use the purchased Service or partial use of the Service.
- Not completing a course or not using premium features.
- Unused days or remaining validity.
- Personal circumstances or change in study/examination plans.
- Dissatisfaction with the Service.
- Purchasing a plan after failing to review its features or validity.
- Failure to achieve a desired examination score, rank or selection.
- Any other reason not expressly covered under the limited exceptions in this Policy.
Once a purchase has been successfully completed and the purchased Service has been properly delivered or activated, the user cannot cancel the purchase or request a refund merely because they no longer wish to use it.
2. Limited Refund Exceptions
A refund may be considered only in the following circumstances, subject to verification:
2.1 Technical Error
A refund may be considered where a genuine technical error attributable to OneFightMore results in successful payment but failure to activate the purchased Service, or the purchased Service becoming inaccessible due to a genuine technical problem attributable to OneFightMore. OneFightMore will first attempt to identify and resolve the issue. If the issue cannot reasonably be resolved and the Service cannot be provided, an appropriate refund may be considered.
2.2 Payment Error
A refund may be considered where a payment-related error results in money being deducted from the user's payment method, the transaction not being successfully completed, and/or the purchased Service not being properly provided. The transaction will be verified with the payment gateway/bank before any refund is processed.
2.3 Duplicate Payment
Where the same product, plan or Service has been accidentally purchased more than once due to a duplicate transaction or payment error, the duplicate transaction may be eligible for a refund after verification. The original valid purchase will ordinarily remain active.
3. Successful and Properly Delivered Purchases
Where payment has been successfully completed, the purchased product or Service has been correctly activated or made available, the user has received access, and there is no qualifying technical error, payment error or duplicate payment, the purchase will be considered final and no refund will be provided.
4. Non-Usage Does Not Qualify for Refund
Users are responsible for using their purchased Services during the applicable validity period. Unused access, features, course content or remaining validity will not ordinarily be converted into a refund, cash equivalent or monetary credit.
5. Free Trial Policy
Where OneFightMore provides a free trial, the trial is subject to eligibility conditions displayed at activation. A free trial may generally be claimed only once per eligible user. Creating multiple accounts or bypassing restrictions to obtain repeated trials is strictly prohibited. Free-trial access does not create a refund entitlement.
6. Promotional Offers and Discounts
Purchases made through promotional offers, discount codes, referral benefits, or special pricing are subject to the same general no-refund policy unless the relevant offer expressly states otherwise.
7. Subscription Cancellation
Where recurring subscriptions are offered, users may cancel future renewals. Cancellation of future renewals does not entitle the user to a refund for the current paid period; paid access continues until the end of the applicable paid term.
8. Payment Deducted but Service Not Received
If money has been deducted from your account/card/UPI but the Service has not activated:
- Check your OneFightMore account and payment status.
- Do not repeatedly make the same payment without checking transaction status.
- Contact OneFightMore support with your transaction/order/reference ID.
OneFightMore will verify the transaction with the payment provider before activating access or processing an eligible refund.
9. Failed or Reversed Payments
If a payment fails, is cancelled, or is automatically reversed by the payment provider, the purchase will not be considered completed. Reversals are handled directly through the banking/payment system.
10. Technical Issues
If you experience a technical problem, contact support promptly. Temporary outages, minor interruptions, device/browser issues, or network problems do not automatically qualify for a refund. A refund is considered only when a genuine attributable technical error prevents delivery and cannot reasonably be resolved.
11. Refund Request Procedure
To request a refund under one of the limited exceptions, contact OneFightMore through the official support mechanism on onefightmore.in with:
- Registered account email and Transaction/Order ID
- Date and amount paid
- Product or plan purchased
- Description of the issue and relevant screenshots/payment proof
12. Refund Verification
Refund requests are verified against payment gateway records, bank confirmation, server logs, and transaction databases. Refunds are not approved solely on unverified claims.
13. Refund Amount and Applicable Deductions
Where a refund is approved, the refundable amount is processed after adjusting any legally applicable or non-recoverable payment gateway charges, transaction charges, or statutory taxes, where permitted by law.
14. Refund Processing
Approved refunds are processed to the original payment method. The turnaround time for the credit to appear depends on the customer's bank or payment gateway provider.
15. Unauthorised Transactions
If you suspect an unauthorised transaction, notify OneFightMore and your financial institution immediately for investigation.
16. Account Suspension or Termination
Accounts suspended or terminated due to fraud, account sharing, free-trial abuse, unauthorised redistribution of content, or serious violations of Terms are not entitled to refunds, except where required by law.
17. Examination Results
OneFightMore provides educational and preparation tools and does not guarantee specific exam qualification, scores, ranks, or employment outcomes. No refunds are provided based on examination outcomes.
18. User Responsibility Before Payment
Before paying, users must verify the plan name, price, included features, duration, validity, and refund conditions. Proceeding with payment constitutes confirmation that these details were reviewed.
19. No Automatic Refund Due to Service Changes
Updates, improvements, or modifications to website features do not automatically create refund entitlements.
20. Consumer and Statutory Rights
Nothing in this Policy is intended to exclude or override mandatory consumer rights or statutory remedies available under applicable Indian law.
21. Changes to This Policy
OneFightMore may update this Policy from time to time. The latest version will be published on onefightmore.in with the revised “Last Updated” date.
22. Contact
For refund, cancellation or payment-related inquiries, contact OneFightMore support through the official contact mechanisms provided on onefightmore.in with your transaction/order ID.
23. Summary of Refund Policy
| Scenario | Policy Outcome |
|---|---|
| Successful purchase + Service correctly activated | NO REFUND |
| Change of mind / Non-usage / Unused validity | NO REFUND |
| Dissatisfaction / Exam outcome | NO REFUND |
| Eligible technical error attributable to OFM | REFUND MAY BE CONSIDERED |
| Eligible payment error / deduction failure | REFUND MAY BE CONSIDERED |
| Verified duplicate payment | REFUND MAY BE CONSIDERED |
All eligible refunds are subject to verification and applicable law.